Hi jehoshua,

Thanks for posting.  Apologies that your Forum experience has not been as you expected so far.

Since your troubleshooting and assistance by @DELL-Chris M did not resolve your issue, I've escalated it to the Forum Platform Administrator and Dell IT to look into it.  When I receive information back from them I'll either post it here or in a Private Message to you.  Basically, we use Private Messaging to keep customer's personal/private information from public view. 

It is Friday and several of my contacts are out of the office, so my responses may be delayed until next week. Thanks for your patience while we sort this out from our end.

Regards,
Robert

Hi jammac,

The Forum Administrators and IT are continuing to look into ths.

Thanks for pointing out those other posts, however there has been several upgrades and improvements since those posts were made almost a year ago.

jehoshua,

The Forum Administrator and Dell IT are working this issue.  They have attempted to replicate the issues you are having and have not been able to using Firefox version 68.0.2 (64-bit).  The email notification issue has been reported to the platform's tech support.

Just as a test, I'll send you a notification for a private message, so be sure to check for it.  Thanks.

Thanks jehoshua,

I'm forwarding all these comments to the Platform Admin and Dell IT department.  They've opened a trouble ticket with the vendor, hopefully with this new information they can resolve it.

Hi jehoshua,

Just wanted to check with you while they're working on this.  Have you seen any improvement or changes with your access to the Forum?

Regards,
Robert

Hi jehoshua,

Thanks for your reply.  I do apologize, for the time it's taken so far, but it is fairly unique situation with only a couple of users reporting having the same issue.

Assuredly, the Lithium team is working hard on this.  They have been unable to duplicate the issues you are seeing on their end, but are still working to try and resolve this for you.

Thanks for your patience.

Regards,
Robert

jehoshua,

I only use the Google Chrome browser with the Khorus Forum software. Install the Google Chrome browser. Log into the Forum and retest. Go to that thread, all of your post/replies should have the three vertical dots.

Installing a different browser for one forum is not a solution, especially Google Chrome, which has security risks. Plenty of details on the internet -  https://www.forbes.com/sites/daveywinder/2019/08/02/has-chrome-76-given-billions-of-google-users-an-incentive-to-use-firefox-instead/

The Kudos bug was happening a year ago, see https://www.dell.com/community/New-to-Dell-Community/Kudos-doesn-t-show/m-p/6134660#M182677

I'm not getting email notifications, even though I have ticked the box "Email me when someone replies".

Is there someone in the Dell Community who can fix these problems ??