MrM7

updated

8 months ago

M

MrM7

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January 6th, 2026 08:42

CPU0704 Message CPU 2 machine check error detected.

Hi Dell team,

Good day to you.

Is there anything we can rectify this issue for CPU0704 CPU 2 machine check error detected ?

I didn't make any changes to the configuration before the error occurred.

This issue occurs on a Dell Power Edge R740xd server.

Thank you

(edited)

  • DELL-Charles R

    Moderator

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    Posted January 6th, 2026 14:50

    Hello,

     

    From the image we can see:

    • CPU0704:
      • CPU 1 machine check error detected
      • CPU 2 machine check error detected
    • UEFI0078:
      • One or more Machine Check errors occurred in the previous boot.
    • SYS1003:
      • System CPU Resetting.
    • Multiple CPU9000 OEM diagnostic events.

     

     

    I'll outline a few troubleshooting steps and check results. If you have done them already please let me know the results.

     

    Please Check Firmware Versions are up to date.

    Please check if you are on the Recommended version:

    Generation

    Platform

    Type

    System BIOS

     

     

    iDRAC

     

     

    Min BIOS release date

    Min iDRAC release date

     

     

     

    Latest

    Recommended

    Minimum Supported

    Latest

    Recommended

    Minimum Supported

     

     

    14G

    R740XD

    Rack

    2.25.0

    2.25.0

    2.23.0

    7.00.00.183

    7.00.00.183

    7.00.00.00

    11-February-2025

    26-June-2023

     

     

     

    Next Run Hardware Diagnostics

    • Boot into Lifecycle Controller (F10 during POST)
    • Run Hardware Diagnostics
    • Check results

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

    Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

  • DELL-Charles R

    Moderator

    4730 Posts

    25476 Points

    0

    1

    Posted January 6th, 2026 14:52

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

    Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

  • MrM7

    1 Rookie

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    Posted January 10th, 2026 08:28

    Thank you for your support; it seems I've resolved my issue.
    Have a great day.