I/O Device Errors

Question

I am currently running Server 2003 on a PowerEdge 2600 with an HP DAT72 tape drive.  I am using Veritas BE 9.1.1 SP1.  I recently updated my PERC 4/di driver and firmware per Dell tech support.  Ever since my back ups have failed with an I/O deivce error.  Also, when I attempt to run the tape drive diagnostic software provided by HP, the server crashes.  I have not had any problems with the HP software prior to the Dell updates.  I can only assume that something was fouled up in the RAID controller updates. The error I get is, 'The request could not be performed because of an I/O device error.'

dell-richard g · Answer

Is the tape device connected to the PERC controller, or is the tape device connected to a dedicated SCSI controller?  If so, what SCSI controller?

SachseIT · Answer

It is attached to the PERC controller with the bus set to SCSI.  Can this configuration be the problem?  It was working (but not consistent) before I updated the firmware and driver for the RAID controller.

PowerVault

Was this post helpful?