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bigdawg30105

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bigdawg30105

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August 30th, 2018 09:00

Dell Precision 7530 / TB18DC display issues

Our company has purchased and deployed a single Dell Precision 7530 Mobile Workstation with the TB18DC docking station. 

All updates to BIOS and drivers have been applied to this Windows 10 machine.  There is an issue most times when you touch the dual USB-C / Thunderbolt cable connector where it plugs into the Workstation.  Any physical contact with the connector causes one of the two connected Dell P2715 monitors to turn off.  Unplugging and reconnecting the monitor cable will usually bring it back to life.

Wondering if anyone else has encountered such an issue?  It almost seems to be the result of a static discharge to the dual USB-C / Thunderbolt connector.

Thanks in advance for any assistance.