Hello Everyone,

 

The Laptop shut down when we Adobe After Effects on battery power, no shut down with AC Power-On. Sometimes during battery power, it doesn't shut down to open Adobe After Effects but battery gets drained very fast. The laptop doesn't shut down while playing video files and gives 1 hour of battery backup. I tried following steps with no luck

 

Adobe After Effects 2020 to 2021 version.

Windows 10 to 11.

All drivers update from Dell drivers page, and GPU drivers update from Nvidia website.

Diagnosed from Dell website and test result shows 1 error: Battery charging to only 52.36% of design capacity.

 

Any advice to fix this problem please.

 

Thanks,

Awais