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Garito50

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10 years ago

G

Garito50

10 Posts

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1788

April 29th, 2016 08:00

Dell Digital Delivery Not Installing Purchased Software

I am trying to reinstall Dell Backup and Recovery Premium using the Digital Delivery. All I get is "There was a problem, please reinstall". Reset settings does not help. I navigate to C:\program data\Dell\Digital Delivery\Downloads\Software and try to execute there but no results. The contents of that file are "  

C:\Program Files (x86)\Dell Backup and Recovery\Components\Upgrade\Posaca.exe"

 

I reinstalled Digital Delivery and it did not resolve the issue.  

  

  • Jesse L (retired)

    10 Wizard

    17898 Posts

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    Posted May 4th, 2016 08:00

    Garito50

    You do not mention what OS is installed on your computer.

    Click the link to download Dell Backup and Recovery software and information.

    Dell Backup and Recovery

     

    Jesse L (retired)

  • Garito50

    10 Posts

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    0

    Posted May 10th, 2016 15:00

    Jessie. I've got Win 8.1.

    I should have checked earlier for a reply. I had in mind I would get an email prompt