1.Check in Outlook HELP ABOUT, Disabled Items. Ensure the UC is enabled.
2. check the HKEY_CURRENT_USER\Software\EMC\EmailXtender\Message_Store MailboxExpressDir key is has the location of the the EXE.
3. You can Delete the "HKEY_CURRENT_USER\Software\EMC\EmailXtender\Message_Store" key hive, log back in as the user and launch Outlook to reset UC as well.
AdrianElliott
2 Posts
0
October 30th, 2007 22:00
1.Check in Outlook HELP ABOUT, Disabled Items. Ensure the UC is enabled.
2. check the HKEY_CURRENT_USER\Software\EMC\EmailXtender\Message_Store MailboxExpressDir key is has the location of the the EXE.
3. You can Delete the "HKEY_CURRENT_USER\Software\EMC\EmailXtender\Message_Store" key hive, log back in as the user and launch Outlook to reset UC as well.