ex-jedi

updated

2 years ago

EJ

ex-jedi

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April 28th, 2021 01:00

Prevent Automatic Recycle Bin Emptying

There are several posts from last year requesting that SA comes with the option to prevent automatic clearing of the recycle bin. Many of us use the recycle bin to hold onto deleted files for a while in case we need to restore them, it's saved my bacon several times.

In as least one post from last year, Dell said this option would be added but it hasn't been yet. Is this still on the way?

Thanks

  • DELL-Nikhil K

    7 Practitioner

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    Posted August 26th, 2021 00:00

    Hi @ex-jedi 

    We are working on this feature and this planned for December release not with the current release/version.

  • ex-jedi

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    Posted June 19th, 2021 05:00

    I was told in a direct message that there's an update coming in August that'll fix this.

  • lmacri

    6 Operator

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    Posted June 19th, 2021 07:00


    @ex-jedi wrote:

    I was told in a direct message that there's an update coming in August that'll fix this.



    Hi ex-jedi:

    If this fix eventually arrives I hope Dell will also allow users to set each automated scan configured at Options (gear icon) | Settings | Automate Scans and Optimizations | Scan Your System and Drivers to NEVER in addition to Weekly / Monthly as I suggested in my 22-May-2020 post at SA, configure to NOT empty the recycle bin?.

    Right now the only way to prevent the automated "Check PC's Performance" scan (which includes the Clean Files scan that empties the recycle bin) is to disable all automated scans and optimizations.

    Dell SupportAssist v3_9_0 Settings Disable All Automated Scans 19 Jun 2021.png
    ------------
    64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.1 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.0.117-1.0.1318 * Dell SupportAssist v3.9.1.245 * Dell Update for Windows 10 v4.2.1
    Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620


  • DELL-Cares

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    Posted May 6th, 2021 05:00

    Hi,

    I've replied to you via private message.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
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  • ex-jedi

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    Posted May 6th, 2021 05:00

    Is there an update on this?

  • ex-jedi

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    Posted May 8th, 2021 05:00

    Seems like this has been an issue for a while. I'm finding quite a few irate support threads. Technically speaking this doesn't seem like it would be difficult to achieve.

  • ex-jedi

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    Posted May 8th, 2021 05:00

    The recycle bin had saved my bacon many times. This is a real issue for me and several others too it would seem.

    Are there any workarounds for this? Would adding the recycle bin folder to Windows 10 protected folders work perhaps?

  • ex-jedi

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    Posted July 9th, 2021 00:00

    I've just manually run all the utilities in SupportAssist and it hasn't emptied the recycle bin. Has this issue been fixed or was that a one-off coincidence?

    Screenshot 2021-07-09 083055.png

  • ex-jedi

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    Posted July 10th, 2021 04:00

    Just run it and it had cleared out the recycle bin this time. Seems to randomly clear it and not clear it. Hopefully the August update will fix this!

    Screenshot 2021-07-10 122656.png

  • Dell-Geoffrey R

    6 Operator

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    Posted July 10th, 2021 06:00

    Hi, we just want to keep you update that the Support Assist team is working on this and there should be an enhancement list scheduled for August release.

    Geoffrey