There are several posts from last year requesting that SA comes with the option to prevent automatic clearing of the recycle bin. Many of us use the recycle bin to hold onto deleted files for a while in case we need to restore them, it's saved my bacon several times.
I was told in a direct message that there's an update coming in August that'll fix this.
Hi ex-jedi:
If this fix eventually arrives I hope Dell will also allow users to set each automated scan configured at Options (gear icon) | Settings | Automate Scans and Optimizations | Scan Your System and Drivers to NEVER in addition to Weekly / Monthly as I suggested in my 22-May-2020 post at SA, configure to NOT empty the recycle bin?.
Right now the only way to prevent the automated "Check PC's Performance" scan (which includes the Clean Files scan that empties the recycle bin) is to disable all automated scans and optimizations.
Seems like this has been an issue for a while. I'm finding quite a few irate support threads. Technically speaking this doesn't seem like it would be difficult to achieve.
I've just manually run all the utilities in SupportAssist and it hasn't emptied the recycle bin. Has this issue been fixed or was that a one-off coincidence?
Hi, we just want to keep you update that the Support Assist team is working on this and there should be an enhancement list scheduled for August release.
DELL-Nikhil K
7 Practitioner
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Posted August 26th, 2021 00:00
Hi @ex-jedi
We are working on this feature and this planned for December release not with the current release/version.