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3 Posts

7055

October 15th, 2003 14:00

Array Manager Database is Down

I have ITAssistant configured to send alerts in several different areas (Software, Clustering, Storage, Network, etc) and I received an alert, "Array Manager Database is Down".  The server did not fail nor was it bounced.  What caused this message and what specifically does it mean?  Within 30 seconds an alert was posted, "Array Manager Database is UP".  I can understand this message occurring when bouncing a server or stopping a service but there was no human intervention at the time this occurred.

Ideas? 

Thanks,

Kimberly

Message Edited by sbcr on 10-15-2003 10:52 AM

3 Posts

October 27th, 2003 09:00

I too have seen this issue and would be keen to learn what causes this alert.

6 Posts

January 7th, 2004 15:00

This message appears when a PERC driver or firmware upgraded is needed.  Go to your array manager on the server that's reporting the error, click on array manager utilities and then the versions tab.  If you need to upgrade something it will say FAILED.  Sometimes it may not say failed.  Bottom line ....just make sure  your drivers and firmware are up to date. 

I hope this helps!  It sure helped me.

 

5 Posts

February 3rd, 2004 18:00

Can anybody verify that this is what the problem is. We are in the proccess of installing OM and updating all perc's , perc drivers, esm and bios for each server so the servers that are giving this error should be up to date.

 

this  error is driving my boss and I crazy

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