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August 31st, 2011 07:00

Sysprep Error

I have a new, out of the box, Dell Optiplex 790 USFF. It shipped with Windows 7 Home Premium installed. Using our company’s volume licensed copy of Windows 7 Professional I deleted and formatted all the partitions on the drive and installed Windows 7 Pro. I then installed Win 7 SP1 from our CD. I updated using Microsoft Updates, installed necessary drivers, installed all the software necessary for our use.
We use Microsoft System Center Configuration Manager (SCCM) to do our imaging. When I had the machine ready to save the image I started the SCCM Capture Wizard. I received the following error: “Sysprep cannot run on a computer that has been upgraded. You can only run Sysprep on a custom (clean) install version of Windows.”
I thought I had a “clean” install after I formatted the drive, I guess not. What do I do now, start over, delete and format the drive with diskpart or a 3rd party software? Any suggestions will be appreciated.

1.1K Posts

August 31st, 2011 12:00

It is generally recommended to use the Build and Capture fuctionality with ConfigMgr to create your base image for deployment. Building from CD usually causes issues, other than what you are already seeing.

2 Posts

September 1st, 2011 02:00

"I have a new, out of the box, Dell Optiplex 790 USFF. It shipped with Windows 7 Home Premium installed. Using our company’s volume licensed copy of Windows 7 Professional I deleted and formatted all the partitions on the drive and installed Windows 7 Pro. I then installed Win 7 SP1 from our CD. I updated using Microsoft Updates, installed necessary drivers, installed all the software necessary for our use.
We use Microsoft System Center Configuration Manager (SCCM) to do our imaging. When I had the machine ready to save the image I started the SCCM Capture Wizard. I received the following error: “Sysprep cannot run on a computer that has been upgraded. You can only run Sysprep on a custom (clean) install version of Windows.”
I thought I had a “clean” install after I formatted the drive, I guess not. What do I do now, start over, delete and format the drive with diskpart or a 3rd party software? Any suggestions will be appreciated.
"
http://www.delltechcenter.com/page/System+Center+Configuration+Manager+Demonstrations#fbid=VqVJxVzaV2f
see above mention link. its helpful to you

1 Message

October 25th, 2011 09:00

"I have a new, out of the box, Dell Optiplex 790 USFF. It shipped with Windows 7 Home Premium installed. Using our company’s volume licensed copy of Windows 7 Professional I deleted and formatted all the partitions on the drive and installed Windows 7 Pro. I then installed Win 7 SP1 from our CD. I updated using Microsoft Updates, installed necessary drivers, installed all the software necessary for our use.
We use Microsoft System Center Configuration Manager (SCCM) to do our imaging. When I had the machine ready to save the image I started the SCCM Capture Wizard. I received the following error: “Sysprep cannot run on a computer that has been upgraded. You can only run Sysprep on a custom (clean) install version of Windows.”
I thought I had a “clean” install after I formatted the drive, I guess not. What do I do now, start over, delete and format the drive with diskpart or a 3rd party software? Any suggestions will be appreciated.
"
I found the following information enabled Sysprep to work correctly again after an SP1 upgrade to my master image:
http://tsmithjr-it.blogspot.com/2011/01/sysprep-cannot-run-on-computer-that-has.html

Hope this helps.
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