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asheshiqbal
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June 17th, 2023 12:00
How to convert UnityVSA Evaluation License from .xml to .lic format?
I have received evaluation license for UnityVSA in .xml format. But when I try to import it to my UnityVSA appliance shows "The file being selected must have a suffix of ".lic"." How can I convert my .xml license to .lic format?
22 people also have this problem
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@DELL-Josh Cr I have the same issue with download UnityVSA 5.3
Could you help me? Thanks.
7RGCR_Dell-UnityVSA-5.3.0.0.5.120-OVA-image.ova
DELL-Josh Cr
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August 23rd, 2023 13:04
Can you private message me your email?
Thanks a lot.
(I don't know how to send a private message. I will delete my email address after receiving the link.)
(edited)
@DELL-Josh Cr Sorry, I can't see the link. Did you send it to my mailbox? Can you send it again? Thank you very much.
(edited)
DELL-Josh Cr
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August 24th, 2023 14:15
Yes, here it is too UnityVSA-5.3.0.0.5.120.ova
@DELL-Josh Cr : Got it. Thanks again.
DELL-Josh Cr
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Posted June 19th, 2023 06:00
Hi,
Thanks for your question. The tool should be working now to create a .lic file. Otherwise you will have to call phone support.
Let us know if there is anything else we can help you with.
asheshiqbal
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Posted June 20th, 2023 06:00
Hi Josh, thanks for your reply. I tried just now but still got xml format.
DELL-Josh Cr
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Posted June 20th, 2023 06:00
I will report that it is still not working. You will have to call phone support in the meantime to get the correct file.
asheshiqbal
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Posted June 20th, 2023 09:00
Hi Josh, Please report the issue so that the tool gets fixed. Meanwhile, phone support (+18007824362) does not work for me as they require a Site ID to raise a case which I don't have as I am currently not affiliated with any organization.
b.hassanzadeh
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Posted June 21st, 2023 00:00
Hello Josh,
I received now an email for the UnityVSA license but with .xml format and I can't use it. Because I need .lic format file. Can you help me to convert .xml to .lic? Or please give me the support email address because I can't call.
Thank you

DELL_ChrisHolloway
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Posted June 23rd, 2023 05:00
Unity OS 5.3 uses xml format license keys only. Older .lic keys will not work, so you need to make sure you're on 5.3 in order to apply the xml format license.