Hi - last week was struggling to download the OVA and was receiving file not found. This now appears to be working, however, when trying to download the license I receive "Not connected, verify network" message.
I can access the license site both externally and internally.I will check to see if there was an issue with the license site or if there was an upgrade done recently.
The issue looks to have been resolved as I am able to access the site externally and get a license key.If you are still having any issues, I would try clearing your browser cache and history to see if that helps as I had to do it on my system to access it externally.
We are working to resolve the license site issue, as we have escalated the issue as we are aware that many customers are affected by the site not working.
We are working to resolve the license site issue.This issue is been escalated as the issue is deeper than it was first reported.We are working to get this resolved as soon as we can as we know this is impacting a lot of users.
We are working to resolve this issue.It had been resolved, however now it is currently not working.We are working to get this resolved as I have escalated this issue up due to the # of customers that are affected.
DELL-Josh Cr
Community Manager
•
9693 Posts
•
43676 Points
6118
2
Posted November 9th, 2020 14:00
I unfortunately don’t. I have done a second escalation to try and get it fixed.