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sowax

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5 years ago

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sowax

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21 Posts

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November 17th, 2021 05:00

UNITY XT 380F - problem with Licence agreement for ESRS

Hello,

 

I`m trying to configure EMC Secure Remote Services on one of my Unity XT 380F storage array.  When I click on "Readiness check" , I choose "Integrader" , click next and then I have this kind of error:

sowax_0-1637154015189.png

Can you help me with this error ? What must I do  ? I have the same UNITY XT 380F storage disk array and on the second storage I don`t have this  problem.....

 

  • DELL-Sam L

    Community Manager

    8058 Posts

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    Posted November 17th, 2021 12:00

    Hello Sowax,

    Here are a couple of kb that maybe of assistance.

    https://dell.to/3kOuO75

    https://dell.to/3FoAZXf

  • sowax

    1 Rookie

    21 Posts

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    Posted November 24th, 2021 00:00

    No It didn`t resolved my problem. I still have this kind of errors;

    UNITY1.JPG

     

  • sowax

    1 Rookie

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    Posted November 24th, 2021 08:00

    The problem is resolved. I`ve had to restart both Storage Processors....