Hi there,

I've read other people's problems with removing this damnable pest, but i'm reluctant to start "fixing" things based on the answers given to other people!

My problem is essentially the same- a hi-jacked browser window and some offensive additions to my IE favourites folder. Removing them works temporarily but not for long. I have up-to-date SpyBot, AdAware and CWshredder software on board and i've printed out the FAQs and guides i might need in safe mode!

I think i'm ready to go, so i'd truly appreciate any help (and don't be afraid to dumb it riiiight down!)

My HiJackThis log is as follows:

Logfile of HijackThis v1.97.7
Scan saved at 00:04:17, on 24/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\winmm64.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark Oliver\My Documents\miscellaneous\aawsepersonal.exe
C:\Documents and Settings\Mark Oliver\My Documents\miscellaneous\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://countere.com/?a=2&b=geo
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://countere.com/?a=2&b=geo
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://countere.com/?a=2&b=geo
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://countere.com/?b=geo
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://countere.com/?a=2&b=geo
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://countere.com/?a=2&b=geo
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://countere.com/?a=2&b=geo
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://countere.com/?a=2&b=geo
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://countere.com/?a=2&b=geo
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.btopenworld.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SUPASTATUS] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\SecureUp Personal Firewall\WebWatch.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [SpywareGuardPlus] C:\WINDOWS\system32\winmm64.exe
O4 - HKCU\..\RunOnce: [DelayShred] "C:\Program Files\McAfee\McAfee Shared Components\Shredder\SHRED32.EXE" /q C:\DOCUME~1\LOCALS~1\LOCALS~1\TEMPOR~1\Content.SH! C:\DOCUME~1\LOCALS~1\LOCALS~1\History\History.SH! C:\DOCUME~1\MARKOL~1\LOCALS~1\TEMPOR~1\Content.SH! C:\DOCUME~1\MARKOL~1\LOCALS~1\History\History.SH!
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021126/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093296876578
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38018.4426967593
O16 - DPF: {9F637568-E5F7-4CB2-BD01-818CF6C561F9} (PhotosCtrlUK Class) - http://uk.f1.pg.photos.yahoo.com/ocx/uk/yexplorer1_9uk.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btopenworld.com/templates/btwebcontrol.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2BEBFD0B-3D5B-42B5-B28A-F3353689B3ED}: NameServer = 213.1.119.99 213.1.119.100

Thank you in advance!