UNSOLVED
Virus Removal
My first time posting. I have the following problem(s). My AVG antivirus program has identified a Trojan Backdoor which it cannot do anything with because it has attached to a DLL file in Windows (I have Windows XP Home) Microsoft Anti Spyware Beta shows nothing. I don't know if this is related but I am unable to run any software: I get an error message stating it cannot execute any software because it cannot access the MFC42.dll file. Therefore I can't get on the internet because I can't run Juno. When I was able to get on I couldn't access the Internet because Windows would not recognize my modem, and I was unable to get anywhere with that. I need to get rid of the trojan but it looks like getting any more scans or software is not an option because I can't access the Internet or run any software from a CD. What am I dealing with here? Any suggestions are appreciated.
- I tried running in safe mode and neither the AVG or the Microsoft AntiSpyware picked up the trojan. AVG picked up Backdoor BA when I ran it again in regular mode but can't remove itBut it gets worse. When I rebooted I got a message saying that my SYSTEM/CONFIG files were corrupted and it advised me to do a repair of Windows. I tried that but after it copied the setup files it couldn't restart Windows. I got a blue screen saying that "A problem has been detected and windows has been shut down to prevent damage to your computer" It identified the problem as PAGE_FAULT_IN_NON-PAGED_AREA and advised me to check and if necessary remove any newly installed hardware or software. When I reboot from the hard drive all I get is a dark screen with a blinking cursor in the upper left hand corner.Is there anything I can do or do I need to throw in the towel and reformat? Any help is appreciated. Thanks.
adambro4
14 Posts
152
0
Posted June 9th, 2005 17:00