UNSOLVED
S
Squirrelly
1 Rookie
•
124 Posts
0
8164
October 22nd, 2006 00:00
All Website Pages Display No Background or Definition
Good evening, Forum.
One of our computers using Windows XP Professional, SP2, Mozilla Firefox (with Internet Explorer still enabled) displays incomplete web pages. For example, if I Google The Dell Community Forum, let's say this page, the blue across the top links for technical support, customer service, etc., shows, but the gray bar beneath it does not.
Dropdown menus - pretend, for example that "Community Forum" above in its blue box actually had a dropdown menu - the words displayed in the dropdown menu would have no background color. Those words would cascade down over other words making them virtually impossible to read because I could see right through the dropdown menu to those other words.
Another example: On sites that have a long list of links on the left hand side, where you are supposed to see each link in a color block that defines it clearly, our computer displays no defining color or lines between the links.
In other words, all text that should appear on any given web page appears on this computer, but most of the background colors, color definitions, and any 3-D type effects, are missing. I can set my laptop next to the offending computer, call up the same site on both computers, compare the two and clearly see what's missing.
And most frustrating of all: We can't view our own webpage properly to make changes and tweak it where we want to because we can't see a good half of the background colors and design on it.
Perhaps it will also be helpful for you to know that this computer is at our family business. It is relatively new and replaces our first computer at the family business.
That first computer had the same problem the new one has. And both of these computers were set up by a friend of ours who can clearly see what's missing from all web pages, but he has no idea how he accomplished this or how to fix it. (Mind boggling, when you realize he set up his own computer as well and it does not have the problem ours have.)
I hope my ignorance of correct technical language will not impede your understanding of the problem we are facing, and I look forward to hearing from anyone with suggestions on how to correct our problem.
Thank you all so much for taking the time to consider my post.
Squirrelly
One of our computers using Windows XP Professional, SP2, Mozilla Firefox (with Internet Explorer still enabled) displays incomplete web pages. For example, if I Google The Dell Community Forum, let's say this page, the blue across the top links for technical support, customer service, etc., shows, but the gray bar beneath it does not.
Dropdown menus - pretend, for example that "Community Forum" above in its blue box actually had a dropdown menu - the words displayed in the dropdown menu would have no background color. Those words would cascade down over other words making them virtually impossible to read because I could see right through the dropdown menu to those other words.
Another example: On sites that have a long list of links on the left hand side, where you are supposed to see each link in a color block that defines it clearly, our computer displays no defining color or lines between the links.
In other words, all text that should appear on any given web page appears on this computer, but most of the background colors, color definitions, and any 3-D type effects, are missing. I can set my laptop next to the offending computer, call up the same site on both computers, compare the two and clearly see what's missing.
And most frustrating of all: We can't view our own webpage properly to make changes and tweak it where we want to because we can't see a good half of the background colors and design on it.
Perhaps it will also be helpful for you to know that this computer is at our family business. It is relatively new and replaces our first computer at the family business.
That first computer had the same problem the new one has. And both of these computers were set up by a friend of ours who can clearly see what's missing from all web pages, but he has no idea how he accomplished this or how to fix it. (Mind boggling, when you realize he set up his own computer as well and it does not have the problem ours have.)
I hope my ignorance of correct technical language will not impede your understanding of the problem we are facing, and I look forward to hearing from anyone with suggestions on how to correct our problem.
Thank you all so much for taking the time to consider my post.
Squirrelly
