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December 29th, 2004 15:00
I can't log on. Computer automatically reboots.
Help! I can't log on to my computer. When it comes to Windows XP log on page, I can't log on under either of the user accounts. The computer automatically reboots and comes back to log on page. I have never had this problem before. Any thoughts or comments? Thanks.
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ejn63
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December 29th, 2004 15:00
Try Safe Mode - it sounds like you have been hit by a virus or worm.
gtmick00
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December 30th, 2004 01:00
I bought two dell computers this year and they both had this similar problem. Both were new. The 8400 I got last week did this to me . On the first computer I contacted Dell and the only way to get past it was to reinstall windows. ( They sent me master disks to reinstall it like new.) When it happened three days ago it locked up and I rebooted , then it ask for the password. (I never had one) Rather than call Dell I reinstalled windows and all my drivers and programs. It turns out my dell installed dual Tv tuner is also bad and new one on backorder. I wish I new a way around your problem in case it ever happens again.