UNSOLVED
P
philfromwaterbury
3 Posts
0
2245
December 16th, 2018 09:00
Error Code 2000-0723 with new driv
I just added a Western Digital hard drive as a secondary drive to my machine.
I am getting the an error 2000-0723 indicating that the drive is failing.
This is a refurbished drive "new" from Amazon.
Shows no issues via Windows scan.
I have the most recent drives including the machines BIOS.
Is my new drive really failing or is this a false prompt?
I formatted the drive GBT not MBR.
1762
0
Posted December 16th, 2018 11:00
Always include exact PC model and version of Windows in your posts. :Idea:
Did you check the connections to the new HDD and which SATA port did you use?
What version of BIOS do you have installed? And you might try clearing BIOS. Be sure to reboot and press F2 to open BIOS setup and copy down all current settings, to be safe. Then reset BIOS to the defaults and see if that solves the problem.
1757
0
Posted December 16th, 2018 14:00
Use Crystal Disk-Info or free Passmark to read it's SMART status.
Buying used/refurbished drives is not a good practice ... now you know. :Smile:
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.
Mary G
6 Operator
•
20095 Posts
1770
0
Posted December 16th, 2018 10:00
What does 'refurbished drive new' mean? Remember Amazon is a marketplace/auction like eBay. Amazon does not sell refurbished drives. Private sellers do. Maybe try formatting it back to MBR and if it still has errors, return it to the seller.
https://docs.microsoft.com/en-us/windows-server/storage/disk-management/change-a-gpt-disk-into-an-mbr-disk
Buy hard drives from reputable retail companies, not at auction.
Here's a thread about this--
https://www.dell.com/community/Inspiron-Desktops/Insprion-Error-2000-0723-after-swapping-Hard-Drive/td-p/6031064