I have 2 XPS-15 9550 laptops purchased in Jan 2016.  Both have had several issues (batteries, wi-fi card, key-board, touch-pad) over the years.  Finally, neither will boot.  One cannot find the boot device, the other beeps cpu errors codes.

I loved the XPS-15's in every other way, but frankly, I think this kind of reliability is unacceptable. 

Do I buy Dell again?   In the few analyses of reliability that I could find on the web, Dell never ranks in the top half.  It is true that none of the brands have *great* reliability, but clearly Dell is not vying to be near the top.  Samsung, Asus, and Toshiba all rate better (not to mention Apple).

I spent some time with a Dell representative trying to get some reliability number out of them, with no luck.  Which I guess is a way of admitting that they have nothing to brag about....

Perhaps we all have just been too accepting of this state of affairs, and the Laptop makers feel they can continue making unreliable, short lived products.