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Nathan_101

updated

7 years ago

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Nathan_101

1 Message

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1946

March 10th, 2019 22:00

xps 15 (9570) keyboard replacement

OK so I've had my laptop for a few months now but I'mm noticing some scratches under the keyboard it doesn't affect performance but it's a eyesore and frustrating cause i put money into it and I've been coddling it and definitely didn't decide to wiggle a knife under the keycaps I'm wondering if warranty would cover it or if i can just replace it at home  

  • Jesse L (retired)

    10 Wizard

    17898 Posts

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    Posted March 11th, 2019 10:00

    Nathan_101,

    Installing a keyboard may cause some scratches. Send me pics of the scratches and I will see what the engineering team has to say about the scratches. For information sending the pics follow the information below.

     

    For my notes, click my username and send me the pc service tag number via private message as well as your Registered name
    Email address
    Phone number

     

    Jesse L (retired)