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Digital Employee Experience Services
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Create consistently successful employee digital experiences for your workforce by utilizing an experience-centric it operating model.
To drive positive digital employee experiences, Dell Technologies Services offers a unique and proven approach comprised of three techniques, that when done together, result in maximum impact to the organization. Our experience-centric approach is designed as a strategic enabler for IT, has employee experience embedded into the business, and provides guidance for technology planning and deployment across the organization. More sophisticated organizations will have a dedicated DEX team that acts as a strategic partner to IT, Facilities, HR and Corporate Communications teams. However, there are many management models that can achieve a powerful DEX program – from small internal teams, to highly integrated and third party-led.
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Services Powering Exceptional Digital Employee Experiences
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Digital Employee Experience Advisory Service
Prioritize digital employee experience with an accelerated strategy.
- Fast-track your journey to an exceptional employee experience, beginning with an expert-led assessment and best practices alignment
- Gain data-driven guidance on digital employee experience initiatives, including Workforce Personas, Employee Experience Measurement and Adoption & Change Management, as well as employee experience platforms
- Discover the best path forward with a Digital Employee Experience scorecard, tailored execution framework and more
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Digital Employee Experience Subscription Service
Go beyond point-in-time advisory and drive continual success of employee experience initiatives.
- Outsource the maintenance, execution and optimization of employee experience initiatives and programs, custom integrations and more
- Leverage Dell analysts to identify workplace trends and uncover actionable insight from your experience data
- Achieve Digital Employee Experience goals faster by supplementing your internal experience team with Dell experts and best practices
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WORKFORCE PERSONA SERVICES
Deliver A Personalized Experience
Tailor technology experiences for the way your employees work
- Persona research uncovers the moments that matter most to your employees
- The right applications, data, and devices are delivered to workforce persona groups to optimize experience
- Align IT services to support the modern workplace and unique workstyles
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EMPLOYEE EXPERIENCE MEASUREMENT SERVICES
Use A Modern Way to Measure, Prioritize, And Optimize It Experiences
Measure employee experience about IT services to understand what’s working and what’s not.
- Comprehensive measurement of technology experiences helps IT prioritize improvements
- Data and specialized experience platforms provide actionable to help you take immediate action
- Prove the value of IT by geography, business unit, persona, and solution
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ADOPTION & CHANGE MANAGEMENT SERVICES
Ensure your business achieves expected modernization benefits
Enhance the speed, adoption, and sustainability of business modernization with a disciplined approach to focus on the human side of change.
- Maximize value of technology investment by increasing organizational usage
- Prepare workers for new rollouts and drive enthusiasm for new and underutilized services
- Focus on human motivation, capacity and performance factors on individual and organizational levels.
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Discover Why Employee Experience Measurement Matters
Dell’s Employee Experience Measurement services offer a modern way to measure, prioritize and optimize IT experiences in the workplace. Equip your IT team with powerful insights to understand what’s working vs. not, monitor the impact of experience improvements, highlight the value IT provides to the organization and more.
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ESSENTIAL RESOURCES
Learn More About Digital Employee Experience
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Workforce Persona Services
Adopt a persona-centric operating model so you can provide the right devices, apps, and data to your workforce
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Employee Experience Measurement
Measure employee sentiment about IT services and take action to ensure a sustained measurement program is implemented
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Adoption & Change Management Services
Ensure your business achieves expected benefits from your workforce modernization initiatives and accelerate adoption of new technologies.
Prepare workers for the transition to Microsoft 365 and drive enthusiasm for new services
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Accelerating Remote Workforce Productivity and Non-stop Digital Business
Learn how you can empower employees to work remotely, accelerate digital business initiatives and redouble resiliency efforts
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