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. Get tech support and IT help

Identify your device to resolve technical issues yourself or contact tech support for more help.
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Chat with sales

Get expert help and product recommendations for new purchases from a sales advisor.
Chat on WhatsApp

Check your orders

View order status, invoices, and contact support.
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Request a sales callback

Fill out our form and we’ll call.
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Quick resources

We want you to love your product or you can return it within 14 days.*
 
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.

Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
 
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
 
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
 
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.
Step 1: Go to Contact Order Support

Step 2: Enter an Order Number or Dell Purchase ID (DPID)

Step 3: Select “Find My Order”

Hours of operation

Chat with sales 
For Consumer : Mon-Fri, 9am to 6pm
For Business: Mon-Fri, 9am to 6pm

Call sales: 1800-571-4002 
For Consumer : Mon-Fri, 9am to 6pm
For Business: Mon-Fri, 9am to 6pm

Buy on WhatsApp:
For Consumer : Mon-Fri, 9am to 6pm
For Business: Mon-Fri, 9am to 6pm

More services and support

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Corporate information

Check out our newsroom, investor relations, social impact plan, and recycling solutions. Visit Dell Corporate
Find terms of sales, warranty info, and return policies.
View Our Legal Terms

Rewards and partner programs

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How Rewards Work

Where to find us

Dell International Services India Private Limited,
Crystal Downs, Survey no. 7/1, 7/2, 7/3,
Embassy Golf Links Business Park, Off-Intermediate Ring Road,
Domlur, Challaghatta Village, Varthur Hobli,
Bengaluru- 560071,
Karnataka, India.
Grievance Officer
Mr. Saikat Ray
Director, Technical Support 
For unresolved issues please write to: grievanceofficer@dell.com

Nodal Officer
Mr. Randeep Gill
Legal Counsel

Dispute Resolution
Crystal Downs,
Survey no. 7/1, 7/2, 7/3,
Embassy Golf Links Business Park,
Off-Intermediate Ring Road, Domlur,
Challaghata Village, Varthur Hobli,
Bengaluru– 560071,
Karnataka, India.
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