Article Number: 000130421
PowerStore Alerts: Data Path Tier Alerts
Summary: This article discusses about Data Path alerts.
Article Content
Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution provided, check the technical support contact options.
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Cause
Cause has been explained in Resolution section for respective alerts.
Resolution
| Alert Text | Mapper metadata tier is offline. |
| Alert ID | DATA_PATH_MAPPER_METADATA_TIER_OFFLINE |
| Description | Read and write operations are not available. |
| Error Code | (0x00201901) |
| Resolution | Cause It can be caused due to issues with cabling and connections between the nodes. Solution Check the cabling and connections between the nodes. Also, review any drive or cabling-related alerts and take necessary actions to resolve such issues. If the condition persists, contact Technical Support for assistance. |
| Alert Text | Mapper Virtual Large Block (VLB) tier is offline. |
| Alert ID | DATA_PATH_MAPPER_VLB_TIER_OFFLINE |
| Description | Read and write operations are not available. |
| Error Code | (0x00201A01) |
| Resolution | Cause It can be caused due to issues with cabling and connections between the nodes. Solution Check the cabling and connections between the nodes. Also, review any drive or cabling-related alerts and take necessary actions to resolve such issues. If the condition persists, contact Technical Support for assistance. |
| Alert Text | Boot tier offline |
| Alert ID | DATA_PATH_BOOT_TIER_OFFLINE |
| Description | Boot tier metadata is used during system initialization. Data may become unavailable. |
| Error Code | (0x00201801) |
| Resolution | Cause Issue is caused when both drive from the boot tier are broken which will cause boot tier offline. Another case is boot tier rebuild has not completed because of another drive issue. Solution If the condition persists, contact Technical Support for assistance. |
Article Properties
Affected Product
PowerStore
Last Published Date
19 Mar 2021
Version
8
Article Type
Solution