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文章編號: 000141140


“Connect a fingerprint reader” error on M and E series notebooks

文章內容


症狀


This article explains how to resolve "Connect a fingerprint reader" error on M and E series notebooks


Table of Contents:

  1. "Connect a fingerprint reader" error
  2. Solution

1. "Connect a fingerprint reader" error

Users may get an error message prompting to connect a finger print reader when trying to set up their finger prints on a latitude M and E series notebook. This happens when windows password and the system password are set the same.


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2. Solution

Enter the Wave software and change either the Windows or System password under the Preboot Manager section, then attempt to enroll fingerprints again. You will be able to enroll your finger prints without any problem..

 

SLN284467_en_US__11387278808192.wave
 

 


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文章屬性


受影響的產品

Latitude

上次發佈日期

21 2月 2021

版本

3

文章類型

Solution