Article Summary: |
iDRAC6 Express firmware update halts with "Failed to access virtual USB device". The error causes the update to fail and not continue. |
Issue 1. |
Windows server environment iDRAC Express firmware update fails
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Plug a physical USB drive into the server before running the update and the error message will not appear.
Issue 2. |
RHEL 5 environment iDRAC Express firmware update fails
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Work around is to update iDRAC direct via the .db6 file from web site. Customer who are remote to server will not able to plug in USB device.