TechDirect
TechDirect provides comprehensive IT support visibility, actionable insights, and a customizable experience for IT admins, technicians and partners. It streamlines PC configuration, deployment, parts dispatch, AI-powered telemetry, and responsible recycling, all in one place.
Take control of your IT service and support lifecycle:
Build & Deploy
Access imaging and configuration tools and services for client and infrastructure device deployments.
Connect & Manage
Managing multiple PCs? Deploy the connectivity technology that powers telemetry-driven insights for your PC fleet.
Retire & Recycle
Manage orders, schedule appointments, transfer funds and access even more options with Asset Recovery Services.
Self-Dispatch & APIs
Equip your team to self-dispatch parts, integrate into your existing helpdesk with APIs and initiate technical support requests.