In this video, we’ll show how to replace a faulted memory module in your system. Before you begin, make sure that you have read all safety precautions on handling replaceable units, such as using electrostatic discharge wristbands or gloves.
For more information, refer to the PowerStore Installation and Service Guide. First, we need to identify the faulted memory module. To do this, log in to the PowerStore Manager and click Hardware.
Under Appliances, click the appliance that contains the faulted component. On the Details page for the appliance, click the Hardware card, and then click the Internal View tab.
Use the left navigation pane to drill down and locate the faulted component. You can also hover over and click the component highlighted in the rear view enclosure image on screen.
Now, we need to power down the node. The power down procedure depends on whether the component is in a PowerStore T model appliance or a PowerStore X model appliance.
Refer to the PowerStore Power Down and Reboot Procedures Guide for more information on powering down the node. Once the node has been powered down, you're ready to replace the component.
First, remove the node from the enclosure. Make sure you remove the node that you identified earlier, and do not remove a node while the Unsafe to remove LED is lit.
Wait until all LEDs are off to make sure that the node is fully powered off. This can take up to three minutes. First remove the power cord and label and disconnect any other cables from the network ports.
Do not remove any other cables from the other node. Next, pull the orange release trigger, while gently pushing in on the node, to disengage the locking mechanism and slide out the release tab.
Pull the release tab outward enough to grasp the sides with both hands and pull the node fully out of the enclosure. Next, remove the top cover from the node so you can access the internal components.
Push down on the blue release button and slide the top cover back until it stops moving. Then, remove the top cover and set it aside. Next, locate the faulted memory module in the memory slot you identified earlier.
To remove the memory module. push down on the two retaining tabs and remove the memory module from the slot. Now, install the replacement memory module touching only the outside edges of the memory module.
Line up the module with the slot. Then push it straight down into the slot. When the memory module's fully seated, you'll hear a snap and feel the connector latches click into place.
You're all down replacing the memory module. Now that the part has been replaced, put the top cover back on the node. Align the top cover with the slots on the sides of the node then pull the top cover forward to secure it in place.
With the cover back on, slide the node into the enclosure until it stops moving. Pull the black release tab out, then slide the rest of the node back into the chassis.
As you push the node back into the enclosure, the black release tab slides into the system. When the node is flush with the system, pull the orange release trigger and gently push it in to lock the system in place.
Note: If the black release tab comes out when pulled, the system is not locked into place. Next, reconnect all the back end cables you removed earlier, and then connect the power supply.
Finally, power the node back on. The power up procedure depends on whether the component is in a PowerStore T model appliance or a PowerStore X model appliance.
Refer to the PowerStore Power Down and Reboot Procedures Guide for more information on powering up the node. Finally, we need to verify the replacement.
In PowerStore Manager, go to the Hardware card for the appliance. The status of the replacement component should now appear as Healthy.
If the status still appears as Faulted, wait a few minutes and refresh the PowerStore Manager screen. If the status does not change, ensure that the component is correctly seated, or call your service provider.
You’ve just replaced a memory module. For detailed instructions on replacing this or other components, refer to the PowerStore documentation at Dell.com/powerstoredocs.
