SolVe
Get expert Dell procedures in minutes. SolVe gives you the exact step-by-step instructions Dell technicians use for installations, setups, and repairs. Choose your preferred way to access:
SolVe Online
SolVe Online is a web application that delivers step-by-step instructions for installations, upgrades, and repairs - tailored to your exact product and version. Includes videos, guides, and critical security alerts.
SolVe Desktop
SolVe Desktop is a PC application that delivers step-by-step instructions for installations, upgrades, and repairs. Works with or without internet access. Dell employees must use Company Portal to install SolVe Desktop.
How to Register
SolVe applications are available to Dell employees, registered service partners and customers. To learn more about the registration process click below.
Video Resources
Dell Technologies SolVe Online is a lightweight browser-based web application to get step-by-step procedures o
n specific products. SolVe provides Single Sign On (SSO) authentication with Dell Security to gain access to the application. SolVe Online also includes: Search - Type what you are looking for into the Search box. Knowledge Base Articles (See Top Service Topics Tab). CRU Videos which are translated into 16 languages! (See Tools and Forms Tab). Dell Technical Advisories and Dell Security Advisories (See Advisories Tab). Support and Feedback - (See the Support Tab).
...
This video will demonstrate the how to navigate and use the Dell Solve online portal.