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  • 使用「公司管理」來管理您的 Dell EMC 網站、產品和產品層級連絡人。

自行修復、維護或升級適合您的 Dell 產品零件

自行修復


客戶可在原始硬體保固過期後,選擇繼續自行修復、升級及維護 Dell 裝置。Dell 提供多種選項,可協助客戶更新硬體、診斷問題及更換零件。

若要開始使用,請使用產品服務編號或序號來尋找您的裝置型號

零件行動裝置說明文件

適合您的 Dell 產品零件

AR 輔助零件更換

說明文件

尋找裝置的相容零件和升級項目使用 Dell AR Assistant 引導您更換 Dell 零件參考擁有者指南和拆解手冊
尋找零件
深入瞭解
手冊
   
行事曆診斷下載

排程維修服務

診斷

驅動程式和 BIOS

取得我們的保固期外維修服務,以修復您的 Dell 產品請執行快速測試或找出您的產品以查看更多的診斷選項請找出您的產品,以取得最新的可用更新
排程服務
執行診斷作業
尋找驅動程式


影片資源

Tutorial on Dell AR assistant walkthrough

Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts with ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement.
How to scan your system hardware using SupportAssist for Home PCs

The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.
Dell Software Support Offer

Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a problem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how.

其他資源

SupportAssist for Home PCs
SupportAssist for PCs
使用 SupportAssist 讓 Dell 電腦保持最佳化狀態。
支援資料庫
支援資料庫
存取所有知識庫文章
下載
Dell Download Center
請重新安裝您的軟體,或取得您最新購買的軟體。