Seagate GS14 for model number(s) ST4000NM0023, ST3000NM0023, ST2000NM0023 and ST1000NM0023.

Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This update includes important reliability enhancements and also reduces occasional long command completion latency. This release contains firmware version GS14 for Seagate drives. Vendor model numbers ST4000NM0023, ST3000NM0023, ST2000NM0023 and ST1000NM0023.
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Fixes & Enhancements

Fixes:
-Fix a corner case that causes NOT READY error
-Fix a corner case that causes ILLEGAL REQUEST error
-Fix command timeout case
-Fix drive Assert case
Enhancements:
-Important reliability enhancements
-Performance improvements for certain I/O scenarios
-Status reporting/logging accuracy improvements
Read More

Version

GS14, A00

Release date

02 Feb 2017

Download Type

Firmware

Category

SAS Drive

Importance

Urgent
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information

File Format: Update Package for MS Windows 64-Bit.
File Name: SAS-Drive_Firmware_8PRG2_WN64_GS14_A00.EXE
File Size: 14.17 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
51643294fbf1a33926c045d001e34fa1
SHA1:
f0b6b1a408509a810dea994bb1af9d20dc01d1ed
SHA-256:
20aa9f33adb109a4dfd0ed1b2214fd92b3d1a1a0d5971245c55da7e0ffc40b6a

File Format: A GnuPG file which contains a cryptographic signature
File Name: SAS-Drive_Firmware_8PRG2_LN_GS14_A00.BIN.sign
File Size: 194 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
7c11aa7728b43e3a4af77366a5bee353
SHA1:
edda0840a52443cfa46fdc98f90207550c9cd533
SHA-256:
d36e17bc6d36970fd0c7771e7cf7c976c951444778ea89500b06f2564a076270

File Format: Update Package for MS Windows 32-Bit
File Name: SAS-Drive_Firmware_8PRG2_WN32_GS14_A00.EXE
File Size: 8.77 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
f9f8c0c14a8384906ced6a0c899c4c1f
SHA1:
edcaf0ff825d27d7e086559c469161e652aafea7
SHA-256:
e36fac4fd73a57c522eb5faf0b52cf8c4918dd051e47e64c5cbf1f0dbed328a0

File Format: Update Package for Red Hat Linux
File Name: SAS-Drive_Firmware_8PRG2_LN_GS14_A00.BIN
File Size: 38.64 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
800ffaa2bd4e872d7b78f148fba0e53f
SHA1:
c464c0632a2b81d6874da0a81035fb7ecb353e68
SHA-256:
6278d77ec4e6aebf6f8a6fb73987903476675b87f596ffff7bbbc9d587164daf

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
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1. Click the 'Download Now' link to download the file.
2. When the File Download window appears, click 'Save' to save the file to your hard drive.

Installation

1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

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