Contact Technical Support

Use one of the below methods to identify your product and see the available contact options, including Service Requests, Chat, and Phone.

Enter a Dell Service Tag or a Dell EMC Product ID.





General phone numbers

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Technical support telephone numbers
Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.

1

Angola

 


Partner Led Carry-In-Service (CIS) - Contact Details   

 


ProSupport

24x7

+27 10 344 0062

Pin: 8885785442

 

Basic Support

Monday–Friday —0900 – 1700 (local time)

+27 10 344 0063

Pin: 8885785435

 

Premium Support

24x7

808 000 011

 

VMWARE

24x7

+27 10 344 0062

Extension: 3480319

2

Botswana

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

0800601014 - In country TOLL FREE number

+267 3170241 – International

 

Basic Support

0800601016 - In country TOLL FREE number

+267 3907978 - International

 

Premium Support

24x7

800601014

 

VMWARE

24x7

0800601014 - In country TOLL FREE number

+267 3170241 – International

Extension: 3480319 

3

Ethiopia

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

Monday–Friday —0830 – 1730 (local time)

+254 207 602 480

 

Basic Support

Monday–Friday —0830 – 1730 (local time)

+254 207 602 039

 

Premium Support

24x7 in English

0202 225390

 

VMWARE

24x7

+254 207 602 480

Extension: 3480319

4

Ivory Coast

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

+234 708 060 1828

24x7 Support

 

Basic Support

+234 708 060 1827

7:30AM to 6PM - Monday to Friday; 8 AM to 12 PM –Saturday

 

Premium Support

+234 708 060 1828

24x7 Support

Monday to Friday 8h-18h - French

English rest of the time

 

VMWARE

+234 708 060 1828

Extension: 3480319

24x7 Support

5

Kenya
Partner Led Carry-In-Service (CIS) - Contact Details
 
ProSupport
 
24x7
 
0 202 225 390
 
Basic Support
 
Monday–Friday —0900 – 1700 (local time)
 
0 202 213 860
 
Premium Support
 
24x7
 
0 202 225 390
 
VMWARE
 
24x7
 
0 202 225 390
 
Extension: 3480319
 
ProSupport for Client Software
 
24x7
 
0 202 225 390
 
Extension: 3480126
 
International support for Dell Data Security products

6

Mauritius

 

VMWARE

24x7

+35315073844

Extension: 3480319

 

Partner Led Carry-In-Service (CIS) - Contact Details

7

Mozambique

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

24x7

21 427 6504

 

Basic Support

21 427 6503

08:30 to 17:00 - Monday to Friday

 

Premium Support

21 427 6504

24x7 Support

Monday to Friday 8h-18h – Portuguese

English rest of the time

 

VMWARE

24x7

21 427 6504

Extension: 3480319

8

Namibia

 



Partner Led Carry-In-Service (CIS)
- Contact Details 

 


ProSupport

Monday–Friday —0800 – 1700 (local time) 

+27 21 427 6502

 

Basic Support

Monday–Friday —0800 – 1700 (local time) 

+27 21 427 6501

 

Premium Support

24x7 

+27 21 427 6502

 

VMWARE  

24x7

+27 427 6502

Extension: 3480319

9

Rwanda

 

VMWARE

24x7

+35315073844

Extension: 3480319

 

Partner Led Carry-In-Service (CIS) - Contact Details

10

Tanzania

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

24x7

+254 2022 25390

 

Basic Support

Monday–Friday —0900 – 1700 (local time)

+254 2022 13860

 

Premium Support

24x7

+254 2022 25390

 

VMWARE

24x7

+254 2022 25390

Extension: 3480319



11

Uganda

 

Partner Led Carry-In-Service (CIS) - Contact Details

 


ProSupport

Monday–Friday —0830 – 1700 (local time)

207 602 487

 

Basic Support

Monday–Friday —0830 – 1700 (local time)

207 602 486

 

Premium Support

24x7 in English

207 602 486

 

VMWARE

24x7

207 602 487

Extension: 3480319

12

Indirect Countries

Benin
Burkina Faso
Burundi
Cameroon
Central African Republic                        
Chad
Comoros
Cyprus
Djibouti
Equatorial Guinea
French Guiana
Gambia
Guinea VMWARE                                       
Lesotho 24x7
Liberia +35315073844 (English)
Madagascar +33499754186 (French)    
Malawi Extension:3480319
Mali
Malta
Martinique
Mauritania
Mayotte
Montenegero
Niger
Polynesie Francaise
Reunion
Seychelles
Sierra Leone
Swaziland
Togo
Zambia
Zimbabwe

13