Dell Unity: Connect Home: Storage pool X is offline - Error Code 14:6032b (User Correctable)
Summary: Unity Connect Home / Udoctor: Storage pool X is offline - Error Code 14:6032b
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Instructions
| Dell Unity array dials home with error code 14:6032b - Storage pool X is offline (Critical Error) This is probable case that a Storage Pool could be offline. Client should immediately confirm if they have data access. If data unavailable is confirmed call the Dell technical support center. The client or client's SAN administrator is recommended to upload the data collects and attach them to the SR for further review. L1 support will assist in confirming DU and escalating it to the Recovery team to avoid any delays toward recovery. KBA 000483583 - Dell EMC Unity: How to gather Service Data from a Dell-EMC Unity array, (User Correctable). Dell Technical Support will need access to the system as soon as possible. Symptom codes: 14:6032b neo14:6032b Severity: Critical Description: Storage pool X is offline |
Affected Products
Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity FamilyProducts
Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud EditionArticle Properties
Article Number: 000022760
Article Type: How To
Last Modified: 12 Aug 2025
Version: 4
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