PowerScale: F600 Prime nodes Reporting Temperature Unhealthy
Summary: This article covers an issue where F600 Prime nodes report a CPU2 temperature event.
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Not all product versions are identified in this article.
Symptoms
F600-Prime nodes running hot and Fans running high noise levels puts out a few alerts as below:
CPU 2 temperature is greater than the upper critical threshold.
The chassis temperature sensor 'CPU2 Temp' is unhealthy.
events_group may list as below:
3.613359 01/17 03:04 C 3 99916 The system board sensor CPU2 Temp has
detected that a component is operating within the recommended temperature range.
3.613348 01/17 03:01 C 3 99916 The system board sensor CPU2 Temp has
detected that a component is operating above the recommended temperature range.
3.613358 01/17 03:04 C 3 99917 The chassis temperature sensor 'CPU2 Temp' is
unhealthy and requires maintenance.
3.613347 01/17 03:01 C 3 99917 The chassis temperature sensor 'CPU2 Temp' is
unhealthy and requires maintenance.
Similar events can be seen from idrac logs.
| 2022-03-30 13:30:59 | 8 | CPU 2 temperature is within range. |
| 2022-03-30 13:30:54 | 7 | CPU 2 temperature is greater than the upper critical threshold. |
| 2022-03-14 11:06:54 | 6 | CPU 2 temperature is within range. |
| 2022-03-14 11:06:44 | 5 | CPU 2 temperature is greater than the upper critical threshold. |
Cause
F600 Prime configurations have faster CPUs and higher memory density than the standard F600 configuration. This is likely contributing to greater power dissipation and heat within the node.
Resolution
Contact support and reference this knowledge base document.
Affected Products
PowerScale F600Article Properties
Article Number: 000213748
Article Type: Solution
Last Modified: 19 Jun 2025
Version: 8
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