Dell Automation Platform: NativeEdge Outcome Node FW Shows Unknown for PowerEdge with HBA355i
Summary: The NativeEdge Outcome node firmware bundle is showing Unknown for PowerEdge systems which contain a HBA355i.
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Symptoms
In the Dell Automation Platform Orchestrator, under Inventory > Infrastructure >[Node Name] > Hardware > Properties, the firmware bundle Version shows either Unknown or the incorrect version after the correct firmware bundle is applied.
In this instance, the Node is an XR5610. The node has a HBA355i as its drive controller.
Cause
The NativeEdge firmware bundles for 4.1 and 4.2 do not contain the HBA355i firmware release. This causes the unknown message in the user interface (UI)
Resolution
Open a Service Request (SR) with Dell Support for assistance to address this issue.
Additional Information
Affected Products
Dell Automation Platform, NativeEdge Solutions, Dell Automation Platform Components, NativeEdgeArticle Properties
Article Number: 000464428
Article Type: Solution
Last Modified: 22 Jun 2026
Version: 2
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