Why My Existing Monitor Does Not Connect to My New Dell Computer

Affected Products:

• Dell Monitors

No DisplayPort, HDMI, or other adapter shipped with the computer

Often computers are purchased as replacements for existing computer installations that do not require a replacement of the LCD display. Due to changes in the default graphics ports on newer computers, it is often found that cables or adapters are required to make the necessary connections between the computer and the existing LCD display.

Most computers today ship with DisplayPort or High Definition Multi-media Interface (HDMI) ports as primary video out and may lack legacy Video Graphics Array (VGA)  and Digital Video Interface (DVI) connections that are more familiar to most end users. In other cases, multiple display configurations are used and lack appropriate connections for the second or more displays.

Not Applicable

Connection options for newer computer graphics adapters

Dell offers our customers a wide variety of connection options that can be purchased at the Dell website:

• DisplayPort to High-Definition Multimedia Interface (HDMI) adapter
• DisplayPort to VGA adapter
• DVI-I to VGA adapter