Avamar VM Görüntü Yedeklemesi "NBD_ERR_NETWORK_CONNECT" Hata Mesajıyla Başarısız Oluyor
Summary:
Sanal makine (VM) yedeklemesi şu hata mesajıyla başarısız oluyor: "Failed to open 'vpxa-nfcssl://[] /VMDK:902' bayraklı 0x1e
NBD_ERR_NETWORK_CONNECT (2338)"
...
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Symptoms
- VM yedeklemeleri aşağıdaki hatayı vererek başarısız oluyor:
2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-LIB : Failed to open 'vpxa-nfcssl://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>.com:902' with flags 0x1e NBD_ERR_NETWORK_CONNECT (2338). 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:NBD_ClientOpen: attempting to create connection to vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:CnxAuthdConnect: Returning false because CnxAuthdConnectTCP failed 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:CnxConnectAuthd: Returning false because CnxAuthdConnect failed 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:Cnx_Connect: Returning false because CnxConnectAuthd failed 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:Cnx_Connect: Error message: Host address lookup for server esx-dc-ams003.avg.com failed: Name or service not known 2015-11-18 09:44:15 avvcbimage Warning <16041>: VDDK:[NFC ERROR] NfcNewAuthdConnectionEx: Failed to connect to peer. Error: Host address lookup for server esx-dc-ams003.avg.com failed: Name or service not known 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:NBD_ClientOpen: Couldn't connect to esx-dc-ams003.avg.com:902 Host address lookup for server esx-dc-ams003.avg.com failed: Name or service not known 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-DSCPTR: : "vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902" : Failed to open NBD extent. 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-LINK : "vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902" : failed to open (NBD_ERR_NETWORK_CONNECT). 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-CHAIN : "vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902" : failed to open (NBD_ERR_NETWORK_CONNECT). 2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-LIB : Failed to open 'vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902' with flags 0x1e NBD_ERR_NETWORK_CONNECT (2338). 2015-11-18 09:44:15 avvcbimage Error <0000>: [IMG0008] Failed to connect to virtual disk [<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk (13) (13) You do not have access rights to this file 2015-11-18 09:44:15 avvcbimage Info <19644>: Connecting virtual disk [san_storage_dc_ams_00_web] <VM_Name>/<VM_Name>.vmdk 2015-11-18 09:44:15 avvcbimage Error <0000>: [IMG0008] VixDiskLib_Open([<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk) returned (13) You do not have access rights to this file 2015-11-18 09:44:15 avvcbimage Info <9772>: Starting graceful (staged) termination, VixDiskLib_Open attempt to connect to virtual disk failed (wrap-up stage) 2015-11-18 09:44:15 avvcbimage Info <16052>: Terminating backup of all remaining virtual disks
Cause
Proxy, bağlantı noktası 902'de ESX'e bağlı ve VM diskine birden fazla kez bağlanmaya çalışıyor ancak ağ sorunu (paket bırakma gibi) nedeniyle aşağıdaki hatayı vererek başarısız oluyor:
2015-11-18 09:44:15 avvcbimage Info <16041>: VDDK:DISKLIB-LIB : Failed to open 'vpxa-nfc://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_Name>:902' with flags 0x1e NBD_ERR_NETWORK_CONNECT (2338).
Resolution
Geçici Çözüm:
- Ana bilgisayar VMotion : Başka bir ESX sunucusuna yedeklenemeyen (yukarıda "VM_Name" olarak bilinir) Sanal Makine.
- Geçişi yapılan Sanal Makinenin isteğe bağlı bir yedeklemesini çalıştırın.
- Başarılı bir şekilde tamamlandıktan sonra müşteri, paketlerin proxy (yukarıda "Proxy_Name" olarak anılır) ile ESX ("esx_name" olarak anılır) arasında neden düştüğünü kontrol etmek için ağ ekibiyle iletişime geçmelidir .
Alternatif Geçici Çözüm
Bu grup yedeklemesi için kullanılan proxy'nin bu ESX ana bilgisayarını aynı kayıtla çözüp çözemeyeceğini görmek için ESX sunucusunun DNS'deki kaydını kontrol edin.
Bunu yapmak için:
- Yedekleme için kullanılan proxy'ye (örneğin, Proxy_Name) bir PuTTY açın.
- Şunu çalıştırın:
nslookup <esx_FQN>kontrol edin. - Sonuç negatifse müşteriden DNS'deki ESX kaydını değiştirmesini veya her bir proxy'yi eklemesini isteyin
/etc/hostsdoğru ESX, FQN ve IP'yi içeren dosya.
Additional Information
Avamar Sürümü: 7.1.1.145
Επηρεαζόμενα προϊόντα
AvamarΠροϊόντα
Avamar, Avamar Client for VMwareΙδιότητες άρθρου
Article Number: 000064048
Article Type: Solution
Τελευταία τροποποίηση: 14 Αυγ 2026
Version: 5
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