Avamar: Proxy Yükseltmesi, Proxy Silme Hatasıyla başarısız oluyor

Summary: Proxy Dağıtım Yönetimi (PDM), "Proxy silinirken hata oluştu" hatasıyla proxy'yi yükseltemedi.

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Symptoms

Proxy Deploy Management (PDM) aracı, Avamar proxy'yi eski sürümden (7.2) yeni sürüme (7.3) yükseltemiyor ve konsolda aşağıdaki hatayı bildiriyor:

Error deleting proxy
 

PDM konsolunda hata

 

PDM - Proxy'ye Ulaşılamıyor 

(Yükseltme için proxy VM'nin açık olması gerekir)

Cause

Dağıtım Yönetimi günlüğü (/usr/local/avamar/var/log/vcs/deploymentmanager.log) Bu hatayı bildirir ve birden fazla veri deposundaki proxy disklerin soruna neden olduğunu belirtir:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

Farklı veri depolarında bulunan Avamar proxy disklerinin bir örneği:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

Resolution

İlgili proxy Sanal Makinesi (VM_) için tamamen farklı bir veri deposunda Storage vMotion çalışması yapmak üzere vCenter yöneticisiyle iletişime geçin.

 

Επηρεαζόμενα προϊόντα

Avamar, Avamar Server

Προϊόντα

Avamar, Avamar Client for VMware
Ιδιότητες άρθρου
Article Number: 000170538
Article Type: Solution
Τελευταία τροποποίηση: 14 Ιουλ 2026
Version:  10
Βρείτε απαντήσεις στις ερωτήσεις σας από άλλους χρήστες της Dell
Υπηρεσίες υποστήριξης
Ελέγξτε αν η συσκευή σας καλύπτεται από τις Υπηρεσίες υποστήριξης.