Avamar: Proxy-oppgradering mislykkes med feil under sletting av proxy

Summary: Proxy Deploy Management (PDM) kunne ikke oppgradere proxy med feilen "Feil ved sletting av proxy".

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Symptoms

Proxy Deploy Management (PDM)-verktøyet oppgraderer ikke Avamar-proxy fra den gamle versjonen (7.2) til den nye versjonen (7.3), og rapporterer følgende feil i konsollen:

Error deleting proxy
 

Feil i PDM-konsollen

 

PDM – proxy kan ikke nås 

(Oppgraderingen krever at proxy-VM-en er slått på)

Cause

Loggen for distribusjonsadministrasjon (/usr/local/avamar/var/log/vcs/deploymentmanager.log) Rapporterer denne feilen og angir at proxy-disker på tvers av flere datalagre forårsaket problemet:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

Et eksempel på Avamar-proxydisker plassert på forskjellige datalagre:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

Resolution

Engasjer vCenter-administratoren til å utføre en Storage vMotion til et helt annet datalager for den virtuelle proxy-maskinen (VM_.

 

Επηρεαζόμενα προϊόντα

Avamar, Avamar Server

Προϊόντα

Avamar, Avamar Client for VMware
Ιδιότητες άρθρου
Article Number: 000170538
Article Type: Solution
Τελευταία τροποποίηση: 14 Ιουλ 2026
Version:  10
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