SupportAssist OS Recovery Tools Fail to Install Using SupportAssist

SupportAssist OS Recovery Tools fail to install.

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SupportAssist OS Recovery Tool

While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.

The following steps can be used as a resolution to this issue.

1. Download the latest version of SupportAssist.
2. Reboot your computer.
3. Open the "Dell SupportAssist for Home PCs" application.
4. Click Start now (Figure 1 [English only]) on the SupportAssist User Interface (UI).
   
   Figure 1: Start now prompt
5. SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update (Figure 2) under the "Get drivers & downloads" tile.
   
   Figure 2: Update button under Get drivers & downloads
6. Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
7. It now installs successfully.

If you have further questions about this article, contact Dell Technical Support.

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