Alienware Command Center Description and Schematics Out of Sync

Summary: Learn about how to resolve incorrect Alienware Command Center (AWCC) AlienFX descriptions and schematics for an Alienware m16 R2 or Alienware m18 R2.

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Symptoms

The Alienware Command Center AlienFX page’s description numbers and the numbers on the image do not match. The AlienFX image shows Power Button (1), Alien Head (2), Stadium (3), but the description only shows (1) Alien Head and (2) Stadium.

Below is an example image of AlienFX.
AlienFX image example

Below is an example image of the AlienFX description.
AlienFX description example

Affected Platforms:

  • Alienware Command Center
  • Alienware m16 R2
  • Alienware m18 R2

Cause

Alienware Command Center has incorrect design information when viewed from the AlienFX page. There is no power button - Alien Head (C-cover) in the description beginning with Alienware Command Center 6.0.

Resolution

Updating to Alienware Command Center version 6.2.7 or later on the computer resolves the issue.

Affected Products

Alienware Command Center, Alienware m16 R2, Alienware m18 R2
Article Properties
Article Number: 000221038
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  3
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