IDPA: Procedure to change the LDAP idpauser password in ACM
Summary: This procedure details the password change procedure for Lightweight Directory Access Protocol (LDAP) idpauser in the Appliance Configuration Manager (ACM).
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
An automated fix for this issue has been added to the GoIDPA tool.
Follow the guidance in the following article to install GoIDPA: PowerProtect Data Protection Appliance: GoIDPA tool
Then run the following command on the ACM:
./goidpa appliance ldap password
Once you have changed the LDAP (idpauser) password, log in to each system UI (Avamar, Data Domain, DPA, DPC, Search) and update the LDAP password.
Contact Dell Support if you have questions about this issue.
Affected Products
Integrated Data Protection Appliance FamilyProducts
PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance SoftwareArticle Properties
Article Number: 000019331
Article Type: How To
Last Modified: 24 Jun 2025
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.