Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

Article Number: 000057298


Cannot login to the switch with root account via CLI running on FOS 8.x

Summary: Connectrix, brocade, Cannot login to the switch with root account, session disappears as soon as the root login credentials are entered.

Article Content


Symptoms

1. Login via admin.
2. Check the root access:
#rootaccess --show
RootAccess : none

(when the root access isn't allowed it would return output "none")
3. To allow the root access:
There will be 3 options:
  • none 
  • consoleonly 
  • all
These above options denies/permits access to root account over console and management interface.

select option "all"
#rootaccess --set all
Changing root access permission will terminate existing sessions.
Please confirm to proceed (yes, y, no, n):[no]

Enter "yes" to confirm to allow the root access. 

3. Recheck confirm the root access:
#rootaccess --show
RootAccess: all


When the outout "all" is returned, the root access is allowed.
 

When trying to access the switch on CLI via ROOT account, the putty session disappears with message :
"Access for this account on this interface is disabled; please contact your system administrator"

The putty session automatically disappears as soon as the password is entered, leaving no time for the user to read the message.

Cause

The root access isn't allowed on the switch as it is set to "none" to allow the root access, the user needs to login via admin and allow root access on the switch:

Resolution

Once the root access is allowed, the user can log into the root account.

Additional Information

For FOS 7.x, please to KB 491789

Article Properties


Product

Connectrix B-Series Software

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution