How to Install or Reinstall a Printer on Windows 11, Windows 10, and Windows 8 Using a USB Connection

If the printer has previously been installed on the computer, fully uninstall the driver and other software before reinstalling.
Switch the printer off before proceeding.

• The Print Server Properties dialogue opens. The dialogue can also be opened from the Devices and Printers folder by selecting any other printer and clicking Print server properties in the top menu bar, then selecting the Drivers tab.

  

• On the Drivers tab, click Add.

  

• The Add Printer Driver wizard launches, click Next to continue.
• No changes are required on the Processor Selection screen when installing a driver for use on the local machine. Click Next to continue.

  

• Click the Have Disk button.

  

• Click Browse.

  

• Go to the extracted files and click Open.

  

• Often the driver will be a few directories deep, in this case we first select English. This driver package only includes the English language driver, some will have multiple languages to choose from.
  Note: The instructions in this step are a general guide using one driver package as an figure. Different driver packages have slightly different folder structures.

  

• Next in this example we select the folder Win_87VistaXP. The folder name indicates that the driver is suitable for Windows XP, Vista, 7 or 8. There is only one folder in this driver package but others may have separate folders for different operating system versions.

  

• This package now requires us to select which architecture the operating system is for. For 32-bit machines select x32, for 64-bit machines select x64. In this case, we select x64.

  

• Select the driver (*.inf) file, in this case DLHLSZL.inf and click OK.

  

• In the Install from Disk dialogue click OK.

  

• Some driver packages may include drivers for more than one model or variant, select the correct model from the list, then click Next.

  

•   Click Finish to complete the Add Printer Driver Wizard.
• Confirm that the driver has installed, then click Close.

  

• Switch the printer on. Windows should automatically detect and install the printer.

  If these steps do not correct the problem, please contact Dell Technical Support.