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Article Number: 000223869

After Upgrade to NW v19.10.x, vProxy VM Backup Fails with Error: Unable to start backup on vProxy

Summary: After upgrade to NetWorker v19.10.x, vProxy VM backup fails with error: Unable to start backup on vProxy 'vproxy-name': libCURL: function "curl_easy_perform" returned error 77: "error setting certificate verify locations: CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none" ...

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Article Content

Symptoms

After upgrade to NetWorker v19.10.x, vProxy VM backup fails with error: 
Unable to start backup on vProxy 'vproxy-name': libCURL: function "curl_easy_perform" returned error 77: "error setting certificate verify locations:  CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none"

Cause

Missing certificate files or incorrect permissions.

Resolution

On the NetWorker server, check if the following paths exist: 
/etc/pki/tls
/etc/pki/tls/certs
If not, create them, then copy the certificate bundle: 
# mkdir /etc/pki/tls
# mkdir /etc/pki/tls/certs
# cp /var/lib/ca-certificates/ca-bundle.pem /etc/pki/tls/certs/ca-bundle.crt
Set the directory and file permissions to 644 with chmod. 
chmod -R 644 /etc/pki
Re-try the vProxy backup, it should work now.

Article Properties

Affected Product

NetWorker Series

Last Published Date

10 May 2024

Version

3

Article Type

Solution

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