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Article Number: 000125147

How to Identify the Dell Data Security / Dell Data Protection Server Version

Summary: The version of Dell Security Management Server and Dell Security Management Server Virtual may be identified by following these instructions.

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Article Content

Symptoms

It is important to know the version of Dell Data Security (formerly Dell Data Protection) server to:

  • Identify known issues.
  • Determine UI differences.
  • Understand workflow changes.
  • Verify system requirements.

Affected Products:

Dell Security Management Server Virtual
Dell Security Management Server
Dell Data Protection | Virtual Edition
Dell Data Protection | Enterprise Edition

Affected Operating Systems:

Windows
Linux

Cause

Not applicable.

Resolution

Note: This article identifies the version of the back-end Dell Security Management Server or Dell Security Management Server Virtual. To identify the version of the front-end, reference How to Identify the Dell Data Security Server / Dell Data Protection Server Front End Version.

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate tab for more information.

The administration console UI can be used to determine the version for Dell Data Security server.

The administration console was upgraded to use HTML5 in Dell Data Security v9.2. An administrator can differentiate the consoles by the authentication menu.

New Console’s (v9.2 and later) authentication menu:

New console authentication menu

Old Console’s (v9.1.5 and older) authentication menu:

Old console authentication menu

Note: Some versions of the new console may say Dell Data Protection instead of Dell Data Security.

Click the appropriate console for information about obtaining the version.

New Console

To identify the version:

  1. Sign in to the Dell Data Security administration console.

Dell Data Security administration console login

Note: For more information, reference How to Access the Dell Data Security / Dell Data Protection Server Administration Console.
  1. In the top-right corner of the administration console, click the cog and then select About.

About

  1. Record the listed version. In the example, 9.8.2 is the version.

Example version

Note:
  • The version of your client may differ from the above screenshot.
  • In v9.2 to 9.6, the About menu displays Dell Data Protection instead of Dell Data Security.
Old Console

To identify the version:

  1. Submit credentials to sign in to the Dell Data Protection administration console.

Dell Data Protection administration console login

Note: For more information reference, How to Access the Dell Data Security Management Server Administration Console.
  1. The version is in the top-left corner of the Remote Management Console. In the example, 8.5 is the version.

Example version

Note: The version of your client may differ from the above screenshot.

The installer versioning varies slightly between Dell Data Security server platforms:

  • Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
  • Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server) for Windows

Click the appropriate product for more information.

Note: For information about obtaining the installer, reference How to Download Dell Security Management Server.
Virtual

To identify the version:

  1. Extract the Dell Security Management Server Virtual .zip.
  2. Go to the location of the extracted .zip, and document the version listed in the file name. In the example, the version is 9.9.2.

Example version

Note: The version of the file may differ from the above screenshot.
Windows

To identify the version:

  1. Extract the Security Management Server .zip.
  2. Go to [Location of the extracted .zip]\Security Management Server\x64.
  3. Right-click setup.exe and then select Properties.

setup.exe Properties

  1. Click the Details tab.

Details tab

  1. Document the Product Version. In the example, the Product Version is 9.9.2.

Example product version

Note: The version of the file may differ from the above screenshot.

The server version can be identified by checking the database. There are two databases that could be used:

  • SQL Server used with Dell Security Management Server
  • PostgreSQL used with Dell Security Management Server Virtual

Click the appropriate database type for more information.

SQL Server

To identify the version:

  1. Right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type ssms.exe and then press OK.

Run UI

  1. From the Connect to Server menu:
    1. Select Database Engine as the server type.
    2. Populate Server name.
    3. Select Authentication method.
    4. Populate sysadmin credentials.
    5. Click Connect.

SQL Server Connect to Server menu

Note:
  • Server Name = fully qualified domain name (FQDN) of the database.
  • If a SQL Instance is used, \InstanceName must follow Server Name.
    • InstanceName represents the name of the database instance in your environment.
  1. Expand Databases.

Databases

  1. Right-click the Dell Security Management Server database and then click New Query.

New Query

  1. Type select * from information where code= 'schema.version' and then click Execute.

Query and Execute button

  1. From the Results field, document the Value.

Example version value

Note:
  • The first three numbers are the most important. In this example, the first three numbers are 10.1.0.
  • The version in the example may differ in your environment.
PostgreSQL

To identify the version:

  1. Log in to the Dell Enterprise Server Virtual administration console using the default administrator credentials.

Dell Security Management Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • v9.11 and later
      • Username: delluser
      • Password: delluser
    • v9.10 and earlier:
      • Username: ddpuser
      • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Select Launch Shell and then press Enter.

Launch Shell

  1. Type su [USERNAME] and enter the password.

Shell with the command populated

Note:
  • The default [USERNAME] for Dell Security Management Server Virtual is:
    • v9.11 and later
      • Username: dellsupport
      • Password: dellsupport
    • v9.10 and earlier:
      • Username: ddpsupport
      • Password: ddpsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Type cd /home/ and then press Enter.

Shell with the command populated

  1. Type sudo –u postgres psql [DATABASE] and then press Enter.

Shell with the command populated

Note:
  • The [DATABASE] name for Dell Security Management Server Virtual is:
    • v9.11 and later
      • ddp
    • v9.10 and earlier:
      • ddp_8_2_0
  1. Type SELECT * from information where code= 'schema.version’; and then press Enter.

Shell with the command populated

  1. Document the value.

Example value

Note:
  • The first three numbers are the most important. In this example, the first three numbers are 10.1.0.
  • The example in the screenshot may differ in your environment.
  1. Type \q and then press Enter.

Shell with the command populated

  1. Type exit and then press Enter.

Shell with the command populated

  1. Type exit and then press Enter.

Shell with the command populated

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

 

Article Properties

Affected Product

Data Protection, Dell Data Security, Dell Encryption

Last Published Date

18 Apr 2022

Version

11

Article Type

Solution

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