Avamar FLR fails for vCenter image backup with error "Failed to parse the LVM GUID list".

Summary: FLR Browse fails with error message "Failed to parse the LVM GUID list" for vCenter image backup.

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Symptoms

FLR fails with error message "Failed to parse the LVM GUID list" on AUI or Avamar Administrator if it is a vCenter image backup.

"Failed to parse the LVM GUID list" error 

"Failed to parse the LVM GUID list" error 

Cause

If the vCenter OS is VMware Photon, FLR fails with the error since the OS is not supported.

Resolution

How to check the vCenter OS type:

Log into the vCenter as root, and run below command to check the OS type.

shell

cat /etc/*release

<Snippet>

root@vCenter01 [ ~ ]# cat /etc/*release
DISTRIB_ID="VMware Photon OS"
DISTRIB_RELEASE="3.0"
DISTRIB_CODENAME=Photon
DISTRIB_DESCRIPTION="VMware Photon OS 3.0"
NAME="VMware Photon OS"
VERSION="3.0"
ID=photon
VERSION_ID=3.0
PRETTY_NAME="VMware Photon OS/Linux"
ANSI_COLOR="1;34"
HOME_URL="https://vmware.github.io/photon/"
BUG_REPORT_URL="https://github.com/vmware/photon/issues"
VMware Photon OS 3.0
PHOTON_BUILD_NUMBER=05f9d3d8d

Affected Products

Avamar

Products

PowerProtect Data Protection Appliance, Avamar Client for VMware, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000311828
Article Type: Solution
Last Modified: 26 May 2025
Version:  1
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