PowerFlex: unable to access datastores on ESXi

Summary: PowerFlex is unable to access datastores on ESXi server when we upgrade PERC driver ver 7.703.18.00.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Upgraded PERC driver ver 7.703.18.00

PowerFlex  is unable to access datastores on ESXi server when we upgrade PERC disk driver ver 7.703.18.00.

Upgrade of the RAID Controller driver goes successful, however after rebooting the ESXi host, all the Powered OFF VMs show as inaccessible.
vmware vcenter 



Localcli network ip connection list | grep 7072 shows all the IPs with status mit_sched.
network ip connection 

None of the ScaleIO or VxFlex OS Datastores were visible.

vmware datastore 

Cause

Due to some reason, the Datastore on the ESXi were taking almost 1 hour or even more to populate.

Resolution

We had to wait for an hour and the Datastores automatically populated.

For detailed analysis, the Customer must involve VMware and get the vmsupport logs analyzed as it may be a problem with the networking as well.

Collect the vmsupport logs when the problem is existing and collect the fresh vmsupport logs once the issue is resolved and then both can be compared.

Affected Products

VxFlex Ready Node

Products

VxFlex Ready Node, ScaleIO Ready Node-PowerEdge 13G
Article Properties
Article Number: 000033970
Article Type: Solution
Last Modified: 30 Sept 2025
Version:  5
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