Avamar:Proxy Deployment Managerがプロキシの導入に失敗する

Summary: Proxy Deployment Manager (PDM)がプロキシの導入に失敗し、次のエラー メッセージが表示されます。「Failed with HTTP error code: 400", "クライアントが送信したリクエストは構文的に正しくありませんでした。"

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Symptoms

Proxy Deployment Managerがプロキシの導入に失敗し、次のエラー メッセージが表示されます "Failed with HTTP error code : 400", "The request sent by the client was syntactically incorrect」の出力です。

プロキシのエラー メッセージが表示されたスクリーンショット


Avamar MCSログ ファイルから /usr/local/avamar/var/mc/server_log/mcserver.log.0については、以下の警告を参照してください。

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{
.
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.
.
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10/10-10:23:26.00489 com.avamar.mc.util.MCException.logException
WARNING: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 400
  additional information : <html><head><title>Apache Tomcat - Error report</title><style><!--H1 {font-family:Tahoma,Arial,s
ans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;backgro
und-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:1
4px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif
;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;
}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 400 - </h1><HR size
="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>The request sent by the client was syntactically incorrect.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat</h3></body></html>
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.updateRecommendation(ProxyDeploymentManagerService.java:185)
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.deployProxy(ProxyDeploymentManagerService.java:206)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.j
ava:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy22.deployProxy(Unknown Source)
  at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.deployProxy(ProxyDeploymentManagerServiceContext.java:45)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
10/10-10:23:28.00157 com.avamar.mc.cr.bcConnection.readClientMessage

Cause

PDMの結果は、vCenter Server階層(データ センター、クラスター、ホスト、データストア、ネットワーク)が取得される場所に関する推奨事項を作成します。これは、前述のMCSログ(mcserver.log.*).このJSONファイルは、次の場所にあります。 /usr/local/avamar/var/vcs/dm/recommendations/の詳細を確認してください。

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{

vCenter Server(この場合はネットワーク)上の仮想化コンポーネントの1つに無効なUTF-8文字が含まれているため、プロキシ導入に失敗しました。

/usr/local/avamar/var/vcs/dm/recommendations/7e259e93-2f04-4e73-90fb-a65ea889784c.json

{"name":"Publica  o","mor":{"type":"Network","val":"network-73"}

Resolution

要求に無効な UTF-8 文字を含むネットワーク名が原因で、この問題が発生しました。vCenter上のAvamarアカウントに、そのネットワーク レベルでのアクセスなしロールを付与するか、無効な非UTF-8を削除して名前を変更します。

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000050103
Article Type: Solution
Last Modified: 20 May 2026
Version:  7
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