Avamar: Proxy Deployment Manager kan ikke distribuere proxy

Summary: Proxy Deployment Manager (PDM) kan ikke distribuere proxy med feilmeldingen «Failed with HTTP error code: 400", "Forespørselen sendt av klienten var syntaktisk feil."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Proxy Deployment Manager kan ikke distribuere proxy med feilmelding "Failed with HTTP error code : 400", "The request sent by the client was syntactically incorrect."

skjermbilde som viser Proxy-feilmelding


Fra Avamar MCS-loggfilen /usr/local/avamar/var/mc/server_log/mcserver.log.0, se advarsler nedenfor: 

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{
.
.
.
.
.
.
10/10-10:23:26.00489 com.avamar.mc.util.MCException.logException
WARNING: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 400
  additional information : <html><head><title>Apache Tomcat - Error report</title><style><!--H1 {font-family:Tahoma,Arial,s
ans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;backgro
und-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:1
4px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif
;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;
}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 400 - </h1><HR size
="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>The request sent by the client was syntactically incorrect.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat</h3></body></html>
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.updateRecommendation(ProxyDeploymentManagerService.java:185)
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.deployProxy(ProxyDeploymentManagerService.java:206)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.j
ava:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy22.deployProxy(Unknown Source)
  at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.deployProxy(ProxyDeploymentManagerServiceContext.java:45)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
10/10-10:23:28.00157 com.avamar.mc.cr.bcConnection.readClientMessage

Cause

Resultatene av PDM gir anbefalinger om hvor vCenter-serverhierarkiet hentes (datasentre, klynger, verter, datalagre og nettverk). Dette lagres i en JSON-formatert utdata lagret i en fil med et navn som finnes i den tidligere nevnte MCS-loggen (mcserver.log.*). Denne JSON-filen kan plasseres under /usr/local/avamar/var/vcs/dm/recommendations/.

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{

En av de virtualiserte komponentene på vCenter-serveren (et nettverk i så fall) hadde et ugyldig UTF-8-tegn som forårsaket proxy-distribusjonsfeilen.

/usr/local/avamar/var/vcs/dm/recommendations/7e259e93-2f04-4e73-90fb-a65ea889784c.json

{"name":"Publica  o","mor":{"type":"Network","val":"network-73"}

Resolution

Et nettverksnavn med et ugyldig UTF-8-tegn i forespørselen forårsaket dette problemet. Enten gi Avamar-kontoen på vCenter en rolle uten tilgang på dette nettverksnivået, eller gi den et nytt navn ved å fjerne den ugyldige ikke-UTF-8.

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000050103
Article Type: Solution
Last Modified: 20 May 2026
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.