Avamar: Proxy Deployment Manager kan inte distribuera proxy

Summary: Proxy Deployment Manager (PDM) kan inte distribuera proxy med felmeddelandet "Misslyckades med HTTP-felkod: 400", "Begäran som skickades av klienten var syntaktiskt felaktig."

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Symptoms

Proxy Deployment Manager kan inte distribuera proxy med felmeddelande "Failed with HTTP error code : 400", "The request sent by the client was syntactically incorrect.”

skärmbild som visar proxyfelmeddelande


Från Avamar MCS-loggfilen /usr/local/avamar/var/mc/server_log/mcserver.log.0, se varningarna nedan: 

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{
.
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.
.
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10/10-10:23:26.00489 com.avamar.mc.util.MCException.logException
WARNING: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 400
  additional information : <html><head><title>Apache Tomcat - Error report</title><style><!--H1 {font-family:Tahoma,Arial,s
ans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;backgro
und-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:1
4px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif
;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;
}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 400 - </h1><HR size
="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>The request sent by the client was syntactically incorrect.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat</h3></body></html>
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.updateRecommendation(ProxyDeploymentManagerService.java:185)
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.deployProxy(ProxyDeploymentManagerService.java:206)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.j
ava:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy22.deployProxy(Unknown Source)
  at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.deployProxy(ProxyDeploymentManagerServiceContext.java:45)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
10/10-10:23:28.00157 com.avamar.mc.cr.bcConnection.readClientMessage

Cause

Resultatet av PDM skapar en rekommendation där vCenter-serverhierarkin hämtas (datacenter, kluster, värdar, datalager och nätverk). Detta lagras i en JSON-formaterad utdata som sparas i en fil med ett namn som finns i den tidigare nämnda MCS-loggen (mcserver.log.*). Den här JSON-filen finns under /usr/local/avamar/var/vcs/dm/recommendations/.

10/10-10:23:26.00489 com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure
WARNING: uri=https://localhost:8543/deploymanager/recommend/7e259e93-2f04-4e73-90fb-a65ea889784c, header=X-CustomTicket=71b
e6487-c250-40a7-a2c1-5ee99753f2bd, body={"vcenter":"*******","user":"******","datacenters":[{

En av de virtualiserade komponenterna på vCenter-servern (ett nätverk i det fallet) hade ett ogiltigt UTF-8-tecken som orsakade proxydistributionsfelet.

/usr/local/avamar/var/vcs/dm/recommendations/7e259e93-2f04-4e73-90fb-a65ea889784c.json

{"name":"Publica  o","mor":{"type":"Network","val":"network-73"}

Resolution

Ett nätverksnamn med ett ogiltigt UTF-8-tecken i begäran orsakade det här problemet. Antingen ger du Avamar-kontot i vCenter en no-access-roll på den nätverksnivån eller så byter du namn på det och tar bort den ogiltiga icke-UTF-8.

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000050103
Article Type: Solution
Last Modified: 20 May 2026
Version:  7
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